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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyle Stone

April 18, 2024

5  out of  5 rating by Kyle Stone
"I have had poor experiences with customer service out of insurance companies in the past, but I recently contacted Alex Baldwin s office with State Farm and visited with Caroline and it totally reversed my opinion. She was cordial and professional and handed me off skillfully to help me! Caroline is a Peach! Thank you so much!"
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Darlene Shelton

April 17, 2024

5  out of  5 rating by Darlene Shelton
"Cannon was very professional and knowledgeable. Great customer service. Thank you for all your help."
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Paco Cunalata

April 11, 2024

5  out of  5 rating by Paco Cunalata
"I had Ms. Russell review my account for accuracy over the phone. She listened to my concerns attentively and responded accordantly. She was professional, and what I liked the most is her efficiency to get it done in a timely manner. Great experience and a pleasure working with her. Keep up the excellent work Ariel!! Paco Cunalata"
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Johnny Galloway

April 10, 2024

5  out of  5 rating by Johnny Galloway
"5 stars for AB State Farm! I was very impressed with the service, responsiveness, and overall pleasant process it was to protect my home and vehicles with this group. Houston, Hollen, and Kyle were genuinely polite and thoughtful. They did a great job breaking down the coverage options and helping me make a decision that fit best for my family. I would recommend them to anyone!"
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C Grogan

April 10, 2024

5  out of  5 rating by C Grogan
"Sheila was Amazing! She went above and beyond to help me. Great Customer Service, Very Friendly and Professional!"
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destini guardado

April 8, 2024

1  out of  5 rating by destini guardado
"Since i've started with this agency there has been something wrong every month. From the drive safe n save discount coming off, to wrong billing statements, then increase of prices & not to mention the lack of communication. State farm is a good company however i haven't had a good experience with this specific agency at all."
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Curtis Lackey

April 2, 2024

5  out of  5 rating by Curtis Lackey
"Ariel was very nice and helpful thanks so much 👍"
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Brian Boyd

March 31, 2024

1  out of  5 rating by Brian Boyd
"Wow they do not insure new houses, so I had to get another provider then because I did not have a bundle with vehicles they raised my car insurance 45% because I didn't bundle. I was with them numerous years. Not anymore"
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Augie Wendt

March 29, 2024

5  out of  5 rating by Augie Wendt
"Great service!"
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Caroline Stone

March 29, 2024

5  out of  5 rating by Caroline Stone
"The staff is amazing and so nice! They answered any and every question I had! Best in AR"
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Rylan Ladewig

March 29, 2024

5  out of  5 rating by Rylan Ladewig
"All the agents are so nice and very knowledgeable! Bests insurance in the NWA area hands down!!!"
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March 22, 2024

5  out of  5 rating by JW
"Ariel was so nice and made it easy to take care of buisness!"
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Lisa Breivogel

March 22, 2024

5  out of  5 rating by Lisa Breivogel
"Front desk, Kaelynn, kindly greeted me and helped install new Drive Safe Monitor. I couldn’t get the old monitor off my windshield for my life, so I drove to office for assistance. Expecting one of the salesmen to help me remove it, none were available. Kaelynn took time out from her busy phones to come outside and pull down the monitor. She patiently walked me through the process of changing my password, etc and treated me like a million dollars. Customer Service Superstar! Thanks Kaelynn! Lisa Breivogel"
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Wyatt Howerton

March 22, 2024

5  out of  5 rating by Wyatt Howerton
"These are great people. Drew was able to help my mother and make it easy for her to insure her vehicle. Thank you"
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Kymberly Martin

March 19, 2024

1  out of  5 rating by Kymberly Martin
"Worst Insurance company ever. Would not recommend."
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Tina Haffelder

March 19, 2024

5  out of  5 rating by Tina Haffelder
"Drew was very helpful and even got the price down and saved me money."
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Whitney Tucker

March 19, 2024

5  out of  5 rating by Whitney Tucker
"Always friendly and helpful."
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Justin McBride

March 18, 2024

5  out of  5 rating by Justin McBride
"Excellent customer service and polite staff. I was late paying and my policy was cancelled but Ms. Drew got me fixed right back up and and switched to a monthly payment plan. No judgements and didn't make me feel like I was wasting her time, which has happened at other companies. (looking at you Progressive and All State)"
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Amber king

March 13, 2024

5  out of  5 rating by Amber king
"Drew was so helpful ! I was having trouble finding a document on my policy on the app . She walked me through it and sent me what I needed in minutes. Very sweet and professional."
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T Sav

March 11, 2024

5  out of  5 rating by T Sav
"Great customer service. Nice folks & pleasant to work with. Ariel is very knowledgeable & super pleasant to chat with."
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Charles Hegi

March 8, 2024

5  out of  5 rating by Charles Hegi
"I’ve gotten multiple quotes in the past and have had insurance through them for a few years now. Always a pleasant experience. This most recent quote I got over the phone for a truck I am considering purchasing. Cannon helped me over the phone and got me a quote within minutes, and gave me a few updates on my current policies as a courtesy. I have no plans to switch insurance providers anytime soon!"
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March 8, 2024

5  out of  5 rating by Deshawn
"Shelia with State Farm is so nice !! My APT flooded a she was able to help AND navigate what I need to do ! Super thankful for her please keep her a give her a $$ a raise !!!"
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Anthony Beyer

March 7, 2024

5  out of  5 rating by Anthony Beyer
"Alex Baldwin and crew have always been available and ready to help I highly recommend them for any and all of your insurance needs"
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DJ Alex Updike

February 29, 2024

5  out of  5 rating by DJ Alex Updike
"I’ve been working with Drew at this office and it has been great! She’s very helpful, kind, and even offered me food recommendations since I’m new to the area! Don’t hesitate to reach out if you need help with anything insurance related - she’s your girl!"
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Brett How

February 28, 2024

5  out of  5 rating by Brett How
"Drew helped me with my drive safe and save and showed around the app. A great help and would recommend her to anybody."