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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Blake Henson

February 16, 2026

5  out of  5
rating by Blake Henson
"Ariel was great and helped me with everything and made the process so easy. We both agreed that State Farm should give customers free razorback baseball tickets lol Thanks!!"
We responded:
"Blake, thank you for sharing your experience! I'm happy to hear that Ariel made everything easy for you. Your suggestion about the baseball tickets gave us a good laugh! If there's anything else we can assist you with, just let us know."
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L C

February 14, 2026

5  out of  5
rating by L C
"Very helpful"
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Brandi Lane

February 10, 2026

5  out of  5
rating by Brandi Lane
"Shelia was the best!! Super helpful and friendly and got my new renters insurance policy put in place!"
We responded:
"Thank you, Brandi! I'm so happy to hear that Shelia was able to assist you with your insurance policy. Our team is dedicated to providing friendly and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jeffrey Bradbury

February 10, 2026

5  out of  5
rating by Jeffrey Bradbury
"Extremely friendly, helpful, and efficient. Could not have been better. Thanks!"
We responded:
"Thank you, Jeffrey! I'm happy to know you found our service friendly and efficient. We appreciate your feedback and are here whenever you need us. Let us know if there's anything else we can do for you!"
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leonard davis

January 30, 2026

4  out of  5
rating by leonard davis
"Friendly staff.always answers any questions and concerns."
We responded:
"Thank you, Leonard! I'm happy to know that our team has been friendly and responsive to your questions and concerns. We always aim to provide helpful service. If there's anything else we can assist you with, feel free to reach out!"
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John

January 30, 2026

5  out of  5
rating by John
"⭐⭐⭐⭐⭐ Drew Howerton – State Farm Insurance Agent Drew Howerton and her State Farm team are absolutely top-notch. From the very first interaction, Drew is professional, knowledgeable, and genuinely invested in making sure her clients are fully protected and confident in their coverage. She takes the time to listen, asks the right questions, and explains insurance options in a way that is clear and easy to understand—never rushed and never confusing. Drew goes above and beyond to find the right balance between solid coverage and affordability. Whether it’s auto, home, life, or other insurance needs, she carefully reviews every detail to ensure nothing is overlooked. If there’s ever a question or change needed, she and her team respond quickly and handle everything efficiently, which brings real peace of mind. What truly sets Drew apart is her integrity and commitment to long-term relationships. She treats people like individuals, not policy numbers, and you can tell she genuinely cares about protecting families and their futures. It’s rare to find an insurance agent who combines expertise, honesty, and exceptional customer service the way Drew does. If you’re looking for a State Farm agent you can trust—someone who will advocate for you, explain your options clearly, and always have your best interests at heart—Drew Howerton is the one. Highly recommended. Highly recommend sincerely Mark M"
We responded:
"Thank you very much, John, for taking the time to share such a detailed and positive review! I am truly delighted to hear about your wonderful experience with Drew and her exceptional team. Their unwavering dedication to providing clear, personalized service, as well as ensuring comprehensive coverage for all your needs, is genuinely commendable and deserves recognition. Your heartfelt recommendation means a great deal to us and reinforces our commitment to excellence. If you ever find yourself in need of further assistance or have any questions, please do not hesitate to reach out to us!"
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Courtney Teafatiller

January 23, 2026

5  out of  5
rating by Courtney Teafatiller
"Ariel was super helpful and SO nice when updating my insurance for my new car. I’ve been with Alex Baldwin for many years and have no complaints!"
We responded:
"Hey Courtney! I’m so glad Ariel was able to help you with your car insurance update. It means a lot to hear you’ve had a good experience with us over the years. Thank you for taking the time to share!"
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Andrew Zepeda

January 16, 2026

5  out of  5
rating by Andrew Zepeda
"Very friendly and very quick to answer questions"
We responded:
"Thank you, Andrew! I'm happy to hear that you found our team friendly and responsive. We always aim to provide quick and helpful service. If you have any more questions or need assistance, feel free to reach out anytime!"
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Scott Jones

January 16, 2026

5  out of  5
rating by Scott Jones
"Drew was amazing. She makes me want to review my insurance coverages more often! Totally answered every question I had, and offered advice on other coverages. I highly recommend!"
We responded:
"Thank you, Scott! I'm happy to hear that Drew provided such excellent service and helped with your insurance questions. Your recommendation means a lot to us. If you ever need further assistance or have more questions, feel free to reach out!"
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Joseph Leopold

January 16, 2026

5  out of  5
rating by Joseph Leopold
"Shelia is the best!"
We responded:
"Thank you, Joseph! I'm happy to hear your positive feedback about Shelia. She truly is a valuable part of our team. If there's anything else we can do for you, just let us know!"
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AJ Hansmann

January 14, 2026

5  out of  5
rating by AJ Hansmann
"Ask for Ariel, she is fantastic! Super helpful and got us the best prices for our home and auto!"
We responded:
"AJ, thank you for your wonderful feedback! I'm happy to hear that Ariel was able to assist you effectively and find great prices for your insurance. Our team is dedicated to providing excellent service, and it's great to know Ariel made a positive impact. If you need anything else, feel free to reach out!"
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Jordan Young

January 14, 2026

5  out of  5
rating by Jordan Young
"Ariel was very friendly and helpful when switching cars on my auto insurance. I have used this agency for years and everyone is always a pleasure to work with."
We responded:
"Thank you, Jordan! I'm happy to hear that Ariel was friendly and helpful. It's wonderful to know you've enjoyed working with us over the years. If you need anything else, feel free to reach out!"
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Amanda White

January 13, 2026

5  out of  5
rating by Amanda White
"Rebecca is the absolute best!! She totally took care of all of my needs and answered all of my questions!"
We responded:
"Amanda, thank you for your wonderful feedback! I'm happy to hear that Rebecca was able to assist you so effectively. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Stephanie Smith

January 13, 2026

5  out of  5
rating by Stephanie Smith
"Sheila, Thank you!"
We responded:
"Stephanie, thank you for your feedback! I'm happy to know that Sheila provided you with excellent service. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Braden Barnett

January 13, 2026

5  out of  5
rating by Braden Barnett
"Shelia Roberts was absolutely amazing! She assisted me with swapping my vehicles and made the entire process smooth and stress-free. She was incredibly friendly, professional, and patient every step of the way. Shelia truly went above and beyond to make sure everything was handled perfectly. You can tell she genuinely cares about her customers."
We responded:
"Thank you, Braden! I'm so happy to hear about your positive experience with Shelia. Her dedication to providing exceptional service is truly appreciated, and it's great to know she made the process smooth for you. If you need any further assistance, feel free to reach out!"
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Maylee Maynard

January 9, 2026

5  out of  5
rating by Maylee Maynard
"Alex Baldwins ( Specifically Sheila was a tremendous help !) purchased a new jeep and needed a new card big help !"
We responded:
"Thank you, Maylee! I'm happy to hear that Sheila was such a great help with your new policy. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Ursula DeLoach

January 9, 2026

5  out of  5
rating by Ursula DeLoach
"Best service, best prices anywhere. I highly recommend!"
We responded:
"Thank you, Ursula! I'm happy you found our service and prices to your satisfaction. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jasmyn Barca

January 9, 2026

4  out of  5
rating by Jasmyn Barca
"I travel for long periods of time, and have loved the ease and flexibility of adapting my insurance to my situation while my car is in storage. I can't find that with any other insurance!"
We responded:
"Thank you, Jasmyn, for sharing your experience! I'm glad to hear that our flexible insurance options have been helpful while you travel. If there's anything more we can do to improve your experience, feel free to reach out. We're here to assist with any needs you might have!"
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Paul Priestner

January 6, 2026

5  out of  5
rating by Paul Priestner
"Shelia Roberts with Alex Baldwin State Farm is the BEST! Always friendly and prompt with customer service and our needs. Thanks Shelia!"
We responded:
"Thank you for your wonderful feedback, Paul! I'm delighted to hear that Shelia has been providing you with friendly and prompt service. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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stormy cuba

January 6, 2026

5  out of  5
rating by stormy cuba
"Thank you so much for helping us save money. We were with our old insurance company for Years and had no idea we were Over Paying until you. I thought it was a scam due to the savings you offered. It was Not!! You are truly amazing. I wish I could tell everyone there are still company's like your that care about their clients. Thank you again."
We responded:
"Hey there! Thank you for sharing this with us. I’m glad I could help review your auto coverage and show options that felt worthwhile compared to what you had before. I appreciate you giving us a chance and taking the time to leave such a thoughtful note."
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Dallas Wright

January 5, 2026

5  out of  5
rating by Dallas Wright
"Very happy with the price and help they have gave me"
We responded:
"Dallas, thank you for your feedback! I'm glad you're satisfied with the price and assistance you've received. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
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Sherry Patrick

January 2, 2026

5  out of  5
rating by Sherry Patrick
"Sheila was very helpful today. She was friendly and took care of my needs quickly."
We responded:
"Thank you, Sherry! I'm happy to hear that Sheila provided you with friendly and efficient service. We appreciate your feedback and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Beth Zachary

December 31, 2025

5  out of  5
rating by Beth Zachary
"Alex’s staff (Sheila and Rebecca) are always friendly and responsive to help resolve any questions or concerns we have with our policies and coverage."
We responded:
"Thank you, Beth! I'm happy to hear that Sheila and Rebecca have been friendly and responsive in assisting with your policy questions. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
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janet lynch

December 30, 2025

5  out of  5
rating by janet lynch
"Always a pleasure to do business with this office. Natalie is a great employee, and is an asset."
We responded:
"Hey, Janet! Thanks for taking the time to share your experience with our office, we appreciate your continued business and are happy to hear that Natalie made such a strong impression with her service."
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Christian Musgrave

December 23, 2025

5  out of  5
rating by Christian Musgrave
"Alex and his staff were very professional and had great communication."
We responded:
"Thank you, Christian! I'm happy to hear that you appreciated the professionalism and communication from our team. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"