State Farm® Insurance Agent Alex Baldwin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Justin Roberts
February 5, 2026
5
out of
5
rating by Justin Roberts
"Shelia was awesome! Made my windshield claim quick and painless, even had some pointers on the replacement process that she went through recently. This is a great office, everyone I’ve dealt with over the years has been knowledgeable and friendly. If you’re not with these guys you should switch over pronto."
We responded:
"Thank you, Justin! I'm happy to hear that Shelia made your windshield claim process smooth and provided helpful advice. Our team takes pride in being knowledgeable and friendly, and it's wonderful to know you've had such positive experiences with us over the years. If you ever need anything else, just let us know!"
greg hart
February 4, 2026
5
out of
5
rating by greg hart
"sooo nice, knowledgeable and helpful!!!!!"
We responded:
"Greg, thank you for your wonderful feedback! I'm happy to know you found our service nice, knowledgeable, and helpful. Let us know if there's anything else we can assist you with!"
L.L. Sutherland
February 3, 2026
5
out of
5
rating by L.L. Sutherland
"I called to add a vehicle to my policy and within 5 minutes Sheilia had everything taken care of for me. Thank you!"
We responded:
"Thank you, L.L. Sutherland! I'm happy to hear that Shelia was able to assist you so efficiently. Our team is committed to providing quick and reliable service. Let us know if there's anything else we can do for you!"
Evans Addo-Mensah
February 3, 2026
5
out of
5
rating by Evans Addo-Mensah
"Sheila was very helpful. I was expecting a long and arduous process but thanks to her I was in and out in about 5 minutes. Thanks Sheila!"
We responded:
"Thank you, Evans, for sharing your experience! I'm glad Shelia could assist you efficiently and make the process quick and easy. We appreciate your feedback and are here if you need anything else!"
John
January 30, 2026
5
out of
5
rating by John
"⭐⭐⭐⭐⭐ Drew Howerton – State Farm Insurance Agent Drew Howerton and her State Farm team are absolutely top-notch. From the very first interaction, Drew is professional, knowledgeable, and genuinely invested in making sure her clients are fully protected and confident in their coverage. She takes the time to listen, asks the right questions, and explains insurance options in a way that is clear and easy to understand—never rushed and never confusing. Drew goes above and beyond to find the right balance between solid coverage and affordability. Whether it’s auto, home, life, or other insurance needs, she carefully reviews every detail to ensure nothing is overlooked. If there’s ever a question or change needed, she and her team respond quickly and handle everything efficiently, which brings real peace of mind. What truly sets Drew apart is her integrity and commitment to long-term relationships. She treats people like individuals, not policy numbers, and you can tell she genuinely cares about protecting families and their futures. It’s rare to find an insurance agent who combines expertise, honesty, and exceptional customer service the way Drew does. If you’re looking for a State Farm agent you can trust—someone who will advocate for you, explain your options clearly, and always have your best interests at heart—Drew Howerton is the one. Highly recommended. Highly recommend sincerely Mark M"
We responded:
"Thank you very much, John, for taking the time to share such a detailed and positive review! I am truly delighted to hear about your wonderful experience with Drew and her exceptional team. Their unwavering dedication to providing clear, personalized service, as well as ensuring comprehensive coverage for all your needs, is genuinely commendable and deserves recognition. Your heartfelt recommendation means a great deal to us and reinforces our commitment to excellence. If you ever find yourself in need of further assistance or have any questions, please do not hesitate to reach out to us!"
Katie Lovesee
January 29, 2026
5
out of
5
rating by Katie Lovesee
"Josie has been so helpful answering questions I had about my policy!"
We responded:
"Katie, I'm pleased to hear that Shelia provided you with helpful and patient assistance during this stressful process! At our office, we strive to offer exceptional service to make navigating insurance easier for our customers. We're grateful for your positive feedback and look forward to assisting you further in the future! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
David Ferguson
January 23, 2026
5
out of
5
rating by David Ferguson
"The best service."
We responded:
"Thank you, David! I'm happy you found our service to be the best. We’re always here to assist with any insurance needs you might have. Thanks for choosing us!"
Courtney Teafatiller
January 23, 2026
5
out of
5
rating by Courtney Teafatiller
"Ariel was super helpful and SO nice when updating my insurance for my new car. I’ve been with Alex Baldwin for many years and have no complaints!"
We responded:
"Hey Courtney! I’m so glad Ariel was able to help you with your car insurance update. It means a lot to hear you’ve had a good experience with us over the years. Thank you for taking the time to share!"
Josh Lineberry
January 22, 2026
5
out of
5
rating by Josh Lineberry
"I have been with Alex Baldwins office for 15 or so years. Him and his staff have impressed me more times than I can count. His office is a perfect example of professionalism and putting their clients first. They truley value their clients. I also want to give a special thank you to Eleanor for helping me navigate a difficult situation. This office has proven once again why it is so important to have a local agent to help take care of u."
We responded:
"Thank you, Josh, for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with our office over the years. It's great to know that Eleanor was able to assist you during a challenging time. We truly value your trust and are always here to support you. Let us know if there's anything else we can do for you!"
Amanda White
January 13, 2026
5
out of
5
rating by Amanda White
"Rebecca is the absolute best!! She totally took care of all of my needs and answered all of my questions!"
We responded:
"Amanda, thank you for your wonderful feedback! I'm happy to hear that Rebecca was able to assist you so effectively. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
Stephanie Smith
January 13, 2026
5
out of
5
rating by Stephanie Smith
"Sheila, Thank you!"
We responded:
"Stephanie, thank you for your feedback! I'm happy to know that Sheila provided you with excellent service. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Braden Barnett
January 13, 2026
5
out of
5
rating by Braden Barnett
"Shelia Roberts was absolutely amazing! She assisted me with swapping my vehicles and made the entire process smooth and stress-free. She was incredibly friendly, professional, and patient every step of the way. Shelia truly went above and beyond to make sure everything was handled perfectly. You can tell she genuinely cares about her customers."
We responded:
"Thank you, Braden! I'm so happy to hear about your positive experience with Shelia. Her dedication to providing exceptional service is truly appreciated, and it's great to know she made the process smooth for you. If you need any further assistance, feel free to reach out!"
Meredith McGill
January 12, 2026
5
out of
5
rating by Meredith McGill
"Sheila rocks my world."
We responded:
"Thank you, Meredith! I'm happy to hear that Sheila made such a positive impact. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Maylee Maynard
January 9, 2026
5
out of
5
rating by Maylee Maynard
"Alex Baldwins ( Specifically Sheila was a tremendous help !) purchased a new jeep and needed a new card big help !"
We responded:
"Thank you, Maylee! I'm happy to hear that Sheila was such a great help with your new policy. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Ursula DeLoach
January 9, 2026
5
out of
5
rating by Ursula DeLoach
"Best service, best prices anywhere. I highly recommend!"
We responded:
"Thank you, Ursula! I'm happy you found our service and prices to your satisfaction. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Jasmyn Barca
January 9, 2026
4
out of
5
rating by Jasmyn Barca
"I travel for long periods of time, and have loved the ease and flexibility of adapting my insurance to my situation while my car is in storage. I can't find that with any other insurance!"
We responded:
"Thank you, Jasmyn, for sharing your experience! I'm glad to hear that our flexible insurance options have been helpful while you travel. If there's anything more we can do to improve your experience, feel free to reach out. We're here to assist with any needs you might have!"
Paul Priestner
January 6, 2026
5
out of
5
rating by Paul Priestner
"Shelia Roberts with Alex Baldwin State Farm is the BEST! Always friendly and prompt with customer service and our needs. Thanks Shelia!"
We responded:
"Thank you for your wonderful feedback, Paul! I'm delighted to hear that Shelia has been providing you with friendly and prompt service. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
stormy cuba
January 6, 2026
5
out of
5
rating by stormy cuba
"Thank you so much for helping us save money. We were with our old insurance company for Years and had no idea we were Over Paying until you. I thought it was a scam due to the savings you offered. It was Not!! You are truly amazing. I wish I could tell everyone there are still company's like your that care about their clients. Thank you again."
We responded:
"Hey there! Thank you for sharing this with us. I’m glad I could help review your auto coverage and show options that felt worthwhile compared to what you had before. I appreciate you giving us a chance and taking the time to leave such a thoughtful note."
Dallas Wright
January 5, 2026
5
out of
5
rating by Dallas Wright
"Very happy with the price and help they have gave me"
We responded:
"Dallas, thank you for your feedback! I'm glad you're satisfied with the price and assistance you've received. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Sherry Patrick
January 2, 2026
5
out of
5
rating by Sherry Patrick
"Sheila was very helpful today. She was friendly and took care of my needs quickly."
We responded:
"Thank you, Sherry! I'm happy to hear that Sheila provided you with friendly and efficient service. We appreciate your feedback and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Beth Zachary
December 31, 2025
5
out of
5
rating by Beth Zachary
"Alex’s staff (Sheila and Rebecca) are always friendly and responsive to help resolve any questions or concerns we have with our policies and coverage."
We responded:
"Thank you, Beth! I'm happy to hear that Sheila and Rebecca have been friendly and responsive in assisting with your policy questions. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
janet lynch
December 30, 2025
5
out of
5
rating by janet lynch
"Always a pleasure to do business with this office. Natalie is a great employee, and is an asset."
We responded:
"Hey, Janet! Thanks for taking the time to share your experience with our office, we appreciate your continued business and are happy to hear that Natalie made such a strong impression with her service."
Christian Musgrave
December 23, 2025
5
out of
5
rating by Christian Musgrave
"Alex and his staff were very professional and had great communication."
We responded:
"Thank you, Christian! I'm happy to hear that you appreciated the professionalism and communication from our team. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Serena Buss
December 23, 2025
5
out of
5
rating by Serena Buss
"Sheila has made the process of adjusting an urgent matter extremely seamless and was extremely kind through the whole process!!"
We responded:
"Serena, thank you for your wonderful feedback! I'm happy to hear that Sheila was able to assist you with such care and efficiency. We strive to make every experience as smooth as possible. If you need anything else, feel free to reach out!"
william magee
December 20, 2025
5
out of
5
rating by william magee
"been with Alex forever and as far as I'm concerned is one of the best agencies in northwest Arkansas the staff is top notch and are up to date and willing to please would not do business with anyone else"
We responded:
"Thank you, William! I'm happy to hear that you've had such a positive experience with our team. We take pride in staying informed and ensuring our customers are satisfied. If there's anything else we can assist you with, just let us know!"