State Farm® Insurance Agent Alex Baldwin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nadalie Tenney
September 25, 2026
5
out of
5
rating by Nadalie Tenney
"Mari you were so kind and patient today I could not have asked for better customer service. Thank you for being so helpful today Mari I hope you have a great weekend."
Joe Ingram
September 24, 2026
5
out of
5
rating by Joe Ingram
"Sheila is always very friendly and helpful."
We responded:
"Joe, thank you for taking the time to leave us a review! I'm happy to hear that Shelia has been friendly and helpful to you. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
Aaron Richard
September 23, 2026
5
out of
5
rating by Aaron Richard
"My business has had a great relationship with the people at Alex Baldwin State Farm. Jazmin has been an especially helpful contact for me with everything I need. Everyone I've worked with at that branch has been quick to respond, always a sunny disposition, and has met every problem with a solution-based mentality. Plus, Alex Baldwin himself has great legs. Thanks State Farm."
We responded:
"Aaron, thank you for taking the time to leave us a review! I'm really happy to hear that you've had such a positive experience with our team. Jazmin and the rest of the staff are dedicated to providing quick and helpful service, and it's great to know that their efforts are appreciated. We're always here if you need anything else."
Fiona Quiñones
September 18, 2026
5
out of
5
rating by Fiona Quiñones
"Mari was super kind and helpful!"
Obed Asare
September 17, 2026
5
out of
5
rating by Obed Asare
"Piper was an absolute pleasure to work with. She took the time to listen, answered all my questions with patience, and made the entire process feel easy and stress-free. Her genuine care for customers and exceptional people skills truly stand out"
We responded:
"Thank you, Obed! I'm really happy to hear that Piper made your experience smooth and stress-free. Her dedication and people skills are indeed remarkable, and it's great to know they made a difference for you. We're always here if you need anything else!"
Paul Akpejeluh
September 16, 2026
5
out of
5
rating by Paul Akpejeluh
"Needed to update my policy urgently and Jazmin was so helpful and swift with the whole process and I got a new card to use within few minutes."
We responded:
"Paul, thank you for taking the time to leave us a review! I'm happy to hear that Jazmin was able to assist you quickly with your policy update. We always aim to provide efficient service. Feel free to reach out if you need anything else!"
Kendall Holton
September 16, 2026
5
out of
5
rating by Kendall Holton
"Heather helped us when we had escrow issues and she was so fabulous and helpful. Very attentive to her job!"
We responded:
"Kendall, thank you for taking the time to leave us a review! I'm happy to hear that Heather was able to assist you with your escrow issues and that you found her support so helpful. We always aim to provide attentive service. Feel free to reach out if you need anything else!"
Megan Hudgens
September 15, 2026
5
out of
5
rating by Megan Hudgens
"Jazmin is so knowledgeable and always helps us with all our insurance needs!!"
We responded:
"Megan, thank you for taking the time to leave us a review! I'm glad to hear that Jazmin has been able to assist you with your insurance needs. We appreciate your support!"
Gene Klimczak
September 15, 2026
5
out of
5
rating by Gene Klimczak
"Rebecca helped us with a thorough review of our insurance."
We responded:
"Gene, thank you for taking the time to leave us a review! I'm happy to hear that Rebecca was able to assist you with a thorough review of your insurance. We always aim to provide the best service possible. Feel free to reach out if you need anything else!"
Melissa Talau
September 15, 2026
5
out of
5
rating by Melissa Talau
"My family and I have been customers of Alex Baldwin State Farm for many years. We have our home, vehicles and a travel trailer covered with him. Recently I was in a devastating home fire while staying with a dear friend. I lost my vehicle that was parked near the garage and all my personal items brought to stay for a week.
It has taken me longer to complete my claim than most due to current health related reasons. Also my good laptop burned in that fire so I had to pull out my outdated laptop to do the process of a claim. It hasn't been easy to say the least. * Today I want to sing the praises of State Farm agent Kaelynn K (Farmington office). She has worked with me patiently for a few weeks now. Through every hair pulling, tear dropping frustration I'm experiencing. She is kind, professional and full of options. She returns calls promptly for all my questions. She is exactly what a Patron would pray to encounter in such a devastating circumstance. To say "Thank you" just feels inadequate. But I Thank her from the whole of my heart! Alex Baldwin if you read this, she is exactly the kind of professional one wants to keep on their team! She and others on your staff are the difference between staying or leaving a company. I hold customer service to a high regard, and I reciprocate a high standard in my field."
We responded:
"Melissa, we are always here to help in anyway that we can! Thank you so much for the great feedback and review!"
MICHELLE DAVIS
September 15, 2026
5
out of
5
rating by MICHELLE DAVIS
"The customer service with Alex Baldwin State Farm has always been top notch. They spend all of the time that you need so that you understand what you're getting and they're so personable and friendly and always have the best prices I spent 45 minutes on the phone today with Lucie going over some policy changes and she never made me feel rushed or like I was bothering her or had too many questions. Everyone is so helpful and always bright and bubbly. I really appreciate that. They are hands down a 10 out of 10 experience"
Jan Slavens
September 15, 2026
5
out of
5
rating by Jan Slavens
"For Kendra"
We responded:
"Thank you, Jan! I'm glad to hear that Kendra provided you with a great experience. We appreciate your feedback and are here if you need anything else!"
Shannon Powell
September 15, 2026
5
out of
5
rating by Shannon Powell
"I enjoy with Alec Baldwin Insurance and Rebecca was amazing during my account review!"
We responded:
"Shannon, thank you for taking the time to leave us a review! I'm happy to hear that you enjoy working with us and that Rebecca made your account review a great experience. We're always here to help if you need anything else!"
Lucy Adams
September 14, 2026
5
out of
5
rating by Lucy Adams
"They have always been very kind even sent me flowers when my nephew committed suicide. I love them. I’ll never change."
We responded:
"Lucy, thank you for taking the time to leave us a review. I'm truly touched by your words and grateful for your trust in us during such a difficult time. We're here for you, and I'm glad we could offer some comfort. Let us know if we can help with anything else!"
ben rivett
September 9, 2026
5
out of
5
rating by ben rivett
"Very easy to get my old pickup set up with a policy. They had to route it through hagerty because of how old it is. The young lady was very knowledgeable and had me set up in less than an hour. She was polite and made me comfortable right away. Thank you."
We responded:
"Hey, Ben! Thank you for sharing how easy it was to get your older pickup set up with auto insurance. We appreciate hearing that our team member was knowledgeable, polite, and made you feel comfortable from the start!"
Phil Lejman
September 5, 2026
5
out of
5
rating by Phil Lejman
"Called Alec Baldwin because I needed a homeowners policy and Drew answered. She understood my insurance needs and easily wrote up a policy to my complete satisfaction."
We responded:
"Phil, thank you for your fantastic review! I'm glad Drew was able to assist you with your homeowners policy and meet your insurance needs so effectively. We appreciate your trust in our office and are always here to help with any future needs or questions.
- Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Karen M.F Young
September 3, 2026
5
out of
5
rating by Karen M.F Young
"The lady that answers the phone is so helpful and professional. All of my questions get answered and she is always so nice and relieves my stress about my insurance. My agent is lucky to have her. Ms Shiela was great"
We responded:
"Thank you, Karen, for your wonderful feedback! I'm delighted to hear that our team member has been so helpful and professional in addressing your questions and easing your concerns. We're grateful to have such dedicated individuals on our team. If you ever need further assistance, please don't hesitate to reach out!"
Stacy Hinman
September 2, 2026
1
out of
5
rating by Stacy Hinman
"Mitchel is worthless and did not respond, document or address my issue. I felt invisible as I could not even get him to email or call me back.
I had to physically walk into the office to address my problem. The front desk staff was kind and courteous. The apologized and fixed the issue for me.
I’m beyond angry as Mitchel’s actions and failure to follow through caused me to panic about insurance lapse.
Progressive is much cheaper for the same level of coverage fyi."
We responded:
"Thank you for sharing your experience, Stacy. I'm truly sorry to hear about the frustration you faced with Mitchel and the lack of communication. It's important to us that every concern is addressed promptly, and I apologize for the inconvenience this caused you. I'm glad our front desk staff was able to assist you when you visited. Please reach out to our office directly so we can make this right and ensure you feel supported."
Amber Higgins
September 2, 2026
5
out of
5
rating by Amber Higgins
"Absolutely great customer service by Ms. Linlee and she was so helpful with answering my questions. 😌"
We responded:
"Amber, we thank you for the amazing review. We value you and the chance to help you with your insurance needs."
Audrey Hood
August 31, 2026
5
out of
5
rating by Audrey Hood
"Josie helped get me started on a quote and State Farm ended up helping me save a lot of money."
We responded:
"Thank you, Audrey! I'm happy to hear that Josie was able to assist you with your quote and that we could help you save money. We're here to make things easier for you. Feel free to reach out if you need anything else!"
Amie Rodriguez
August 31, 2026
5
out of
5
rating by Amie Rodriguez
"Sheila is amazing! So kind, informative, and quick! I really appreciate her a ton! She needs the biggest raise! 😀"
We responded:
"Thank you, Amie! I'm glad to hear that Sheila made such a positive impression with her kindness and efficiency. We truly value her as part of our team. Let us know if we can help with anything else!"
K
August 28, 2026
5
out of
5
rating by K
"Kendra fixed us up! We needed to add our new homeowner's policy and bundle with our auto insurance and she made it simple. Their customer service is amazing."
Jessica Bell
August 28, 2026
5
out of
5
rating by Jessica Bell
"Brittany helped me so much with understanding my policies. I always recommend this agency!! So kind!"
We responded:
"Jessica, thank you for taking the time to leave us a review! I'm happy to hear that Brittany was able to help you understand your policies. We appreciate your recommendations and are glad to have you with us. Feel free to reach out if you need anything else!"
Emilee Lacy
August 28, 2026
5
out of
5
rating by Emilee Lacy
"Madelynn is so helpful! I called with questions and she was able to answer them thoroughly. All issues were resolved quickly. She was kind and very easy to talk to."
We responded:
"Emilee, thank you for taking the time to leave us a review! I'm happy to hear that Madelynn was able to assist you with your questions and resolve everything quickly. We strive to make sure our team is approachable and helpful. Feel free to reach out if you need anything else!"
Donna Bussie
August 27, 2026
5
out of
5
rating by Donna Bussie
"Wonderful very professional and thoughtful answered all my concerns and questions provided the documents I needed for my new policy this firm is great fit good job!"
We responded:
"Thank you, Donna! I'm happy to know you found our service professional and thoughtful. It's great that we could address your concerns and provide the necessary documents for your new policy. We appreciate your kind words and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"