State Farm® Insurance Agent Alex Baldwin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Ferguson
January 23, 2026
5
out of
5
rating by David Ferguson
"The best service."
We responded:
"Thank you, David! I'm happy you found our service to be the best. We’re always here to assist with any insurance needs you might have. Thanks for choosing us!"
Courtney Teafatiller
January 23, 2026
5
out of
5
rating by Courtney Teafatiller
"Ariel was super helpful and SO nice when updating my insurance for my new car. I’ve been with Alex Baldwin for many years and have no complaints!"
Josh Lineberry
January 22, 2026
5
out of
5
rating by Josh Lineberry
"I have been with Alex Baldwins office for 15 or so years. Him and his staff have impressed me more times than I can count. His office is a perfect example of professionalism and putting their clients first. They truley value their clients. I also want to give a special thank you to Eleanor for helping me navigate a difficult situation. This office has proven once again why it is so important to have a local agent to help take care of u."
We responded:
"Thank you, Josh, for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with our office over the years. It's great to know that Eleanor was able to assist you during a challenging time. We truly value your trust and are always here to support you. Let us know if there's anything else we can do for you!"
Andrew Zepeda
January 16, 2026
5
out of
5
rating by Andrew Zepeda
"Very friendly and very quick to answer questions"
We responded:
"Thank you, Andrew! I'm happy to hear that you found our team friendly and responsive. We always aim to provide quick and helpful service. If you have any more questions or need assistance, feel free to reach out anytime!"
Scott Jones
January 16, 2026
5
out of
5
rating by Scott Jones
"Drew was amazing. She makes me want to review my insurance coverages more often! Totally answered every question I had, and offered advice on other coverages. I highly recommend!"
We responded:
"Thank you, Scott! I'm happy to hear that Drew provided such excellent service and helped with your insurance questions. Your recommendation means a lot to us. If you ever need further assistance or have more questions, feel free to reach out!"
Joseph Leopold
January 16, 2026
5
out of
5
rating by Joseph Leopold
"Shelia is the best!"
We responded:
"Thank you, Joseph! I'm happy to hear your positive feedback about Shelia. She truly is a valuable part of our team. If there's anything else we can do for you, just let us know!"
AJ Hansmann
January 14, 2026
5
out of
5
rating by AJ Hansmann
"Ask for Ariel, she is fantastic! Super helpful and got us the best prices for our home and auto!"
We responded:
"AJ, thank you for your wonderful feedback! I'm happy to hear that Ariel was able to assist you effectively and find great prices for your insurance. Our team is dedicated to providing excellent service, and it's great to know Ariel made a positive impact. If you need anything else, feel free to reach out!"
Jordan Young
January 14, 2026
5
out of
5
rating by Jordan Young
"Ariel was very friendly and helpful when switching cars on my auto insurance. I have used this agency for years and everyone is always a pleasure to work with."
We responded:
"Thank you, Jordan! I'm happy to hear that Ariel was friendly and helpful. It's wonderful to know you've enjoyed working with us over the years. If you need anything else, feel free to reach out!"
Amanda White
January 13, 2026
5
out of
5
rating by Amanda White
"Rebecca is the absolute best!! She totally took care of all of my needs and answered all of my questions!"
We responded:
"Amanda, thank you for your wonderful feedback! I'm happy to hear that Rebecca was able to assist you so effectively. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
Stephanie Smith
January 13, 2026
5
out of
5
rating by Stephanie Smith
"Sheila, Thank you!"
We responded:
"Stephanie, thank you for your feedback! I'm happy to know that Sheila provided you with excellent service. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Braden Barnett
January 13, 2026
5
out of
5
rating by Braden Barnett
"Shelia Roberts was absolutely amazing! She assisted me with swapping my vehicles and made the entire process smooth and stress-free. She was incredibly friendly, professional, and patient every step of the way. Shelia truly went above and beyond to make sure everything was handled perfectly. You can tell she genuinely cares about her customers."
We responded:
"Thank you, Braden! I'm so happy to hear about your positive experience with Shelia. Her dedication to providing exceptional service is truly appreciated, and it's great to know she made the process smooth for you. If you need any further assistance, feel free to reach out!"
Maylee Maynard
January 9, 2026
5
out of
5
rating by Maylee Maynard
"Alex Baldwins ( Specifically Sheila was a tremendous help !) purchased a new jeep and needed a new card big help !"
We responded:
"Thank you, Maylee! I'm happy to hear that Sheila was such a great help with your new policy. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Ursula DeLoach
January 9, 2026
5
out of
5
rating by Ursula DeLoach
"Best service, best prices anywhere. I highly recommend!"
We responded:
"Thank you, Ursula! I'm happy you found our service and prices to your satisfaction. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Jasmyn Barca
January 9, 2026
4
out of
5
rating by Jasmyn Barca
"I travel for long periods of time, and have loved the ease and flexibility of adapting my insurance to my situation while my car is in storage. I can't find that with any other insurance!"
We responded:
"Thank you, Jasmyn, for sharing your experience! I'm glad to hear that our flexible insurance options have been helpful while you travel. If there's anything more we can do to improve your experience, feel free to reach out. We're here to assist with any needs you might have!"
Paul Priestner
January 6, 2026
5
out of
5
rating by Paul Priestner
"Shelia Roberts with Alex Baldwin State Farm is the BEST! Always friendly and prompt with customer service and our needs. Thanks Shelia!"
We responded:
"Thank you for your wonderful feedback, Paul! I'm delighted to hear that Shelia has been providing you with friendly and prompt service. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
stormy cuba
January 6, 2026
5
out of
5
rating by stormy cuba
"Thank you so much for helping us save money. We were with our old insurance company for Years and had no idea we were Over Paying until you. I thought it was a scam due to the savings you offered. It was Not!! You are truly amazing. I wish I could tell everyone there are still company's like your that care about their clients. Thank you again."
We responded:
"Hey there! Thank you for sharing this with us. I’m glad I could help review your auto coverage and show options that felt worthwhile compared to what you had before. I appreciate you giving us a chance and taking the time to leave such a thoughtful note."
Dallas Wright
January 5, 2026
5
out of
5
rating by Dallas Wright
"Very happy with the price and help they have gave me"
We responded:
"Dallas, thank you for your feedback! I'm glad you're satisfied with the price and assistance you've received. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Sherry Patrick
January 2, 2026
5
out of
5
rating by Sherry Patrick
"Sheila was very helpful today. She was friendly and took care of my needs quickly."
We responded:
"Thank you, Sherry! I'm happy to hear that Sheila provided you with friendly and efficient service. We appreciate your feedback and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Beth Zachary
December 31, 2025
5
out of
5
rating by Beth Zachary
"Alex’s staff (Sheila and Rebecca) are always friendly and responsive to help resolve any questions or concerns we have with our policies and coverage."
We responded:
"Thank you, Beth! I'm happy to hear that Sheila and Rebecca have been friendly and responsive in assisting with your policy questions. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
janet lynch
December 30, 2025
5
out of
5
rating by janet lynch
"Always a pleasure to do business with this office. Natalie is a great employee, and is an asset."
We responded:
"Hey, Janet! Thanks for taking the time to share your experience with our office, we appreciate your continued business and are happy to hear that Natalie made such a strong impression with her service."
Christian Musgrave
December 23, 2025
5
out of
5
rating by Christian Musgrave
"Alex and his staff were very professional and had great communication."
We responded:
"Thank you, Christian! I'm happy to hear that you appreciated the professionalism and communication from our team. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Serena Buss
December 23, 2025
5
out of
5
rating by Serena Buss
"Sheila has made the process of adjusting an urgent matter extremely seamless and was extremely kind through the whole process!!"
We responded:
"Serena, thank you for your wonderful feedback! I'm happy to hear that Sheila was able to assist you with such care and efficiency. We strive to make every experience as smooth as possible. If you need anything else, feel free to reach out!"
william magee
December 20, 2025
5
out of
5
rating by william magee
"been with Alex forever and as far as I'm concerned is one of the best agencies in northwest Arkansas the staff is top notch and are up to date and willing to please would not do business with anyone else"
We responded:
"Thank you, William! I'm happy to hear that you've had such a positive experience with our team. We take pride in staying informed and ensuring our customers are satisfied. If there's anything else we can assist you with, just let us know!"
B D
December 16, 2025
5
out of
5
rating by B D
"Friendly and helpful"
We responded:
"Thank you for sharing this! I'm happy you found our service friendly and helpful. If you ever need anything else, feel free to reach out!"
Cetoria Petties
December 16, 2025
5
out of
5
rating by Cetoria Petties
"Rebeccca was awesome. ! Everytime I have called State Farm has helped me in so many ways. They also have made me feel like they are reliable in many ways . Each person that has helped me has went above and beyond they have even worked with me because most of the time I'm trying to call them while I'm at work and always have a short period of time and they still been patient enough to help me . Which I believe is great customer service so Thank you for all you have done for me !"
We responded:
"Thank you, Cetoria, for your wonderful feedback! I'm really happy to hear that Rebecca and the rest of the team have been able to assist you effectively, even with your busy schedule. It's our goal to provide reliable and patient service to all our customers. If there's anything else we can do for you, just let us know!"