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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kyle doll

kyle doll

September 5, 2024

5  out of  5
rating by kyle doll
"Attentive and fast to respond on any requests!"
We responded:
"Kyle, thank you for your kind words! I'm glad you found our team attentive and quick to respond to your requests. We're always here to help with any future needs. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of John Onyeyiri.

John Onyeyiri.

September 5, 2024

5  out of  5
rating by John Onyeyiri.
"Ariel was able to help with the questions I had about getting a discount and was very patient with my inquiries. Houston was also great with getting me onboarded with State Farm. Alex has assembled a great team of people who provide great service!"
We responded:
"John, thank you for your wonderful review! I'm glad to hear that Ariel was able to assist you with your questions and that Houston made your onboarding process smooth. Our team strives to provide excellent service, and it's great to know that their efforts are appreciated. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Cody Tozier

September 4, 2024

5  out of  5
rating by Cody Tozier
"Best customer service I’ve had with any insurance agent."
We responded:
"Cody, thank you for your kind words! I'm happy you had a great experience with our customer service. We're here to help with any future needs you may have. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Valerie “Jewellz” Manasco

Valerie “Jewellz” Manasco

August 30, 2024

5  out of  5
rating by Valerie “Jewellz” Manasco
"I Thank you so much Ariel an State Farm team for All their help! Amazing team of folks who go out of their way to help an get you the best insurance rates an savings💯"
We responded:
"Thank you, Valerie! We're happy that Ariel and our team could assist you and help you find the best insurance rates and savings. Your appreciation means a lot to us. If you need anything else, we're here to help. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Olivia Matthews

August 28, 2024

5  out of  5
rating by Olivia Matthews
"Mrs. Shelia was very sweet and informative when I called about my policy change. She also informed me of other policies available for me to consider for future. She’s a very good representative of the jingle….Like a good neighbor, State Farm is there!"
We responded:
"Olivia, thank you for your wonderful review! I'm happy to hear that Shelia was able to assist you with your policy change and provide information on other policies. She truly embodies the spirit of our agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Lonell Ward

Lonell Ward

August 28, 2024

5  out of  5
rating by Lonell Ward
"Drew is so kind, professional and always willing to help!"
We responded:
"Lonell, thank you for your kind words about Drew. I'm glad to know he has been professional and helpful. If you need any further assistance, feel free to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Kristin Howerton

August 27, 2024

5  out of  5
rating by Kristin Howerton
"My experience with Drew Howerton at State Farm has been exceptional. When we call she works quickly to send us answers and she takes the time to teach us ways to save money."
We responded:
"Hi, Kristin! Thank you for the praise for Drew! She is a vital part of the team and we value how much she cares about all our customers. We value you for letting us be your good neighbor!"
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Timothy Lyons

August 27, 2024

5  out of  5
rating by Timothy Lyons
"Shelia from State Farm is very pleasant to talk to. You can tell she is caring and compassionate and genuine. I feel completely at ease knowing she has me covered."
We responded:
"Thank you, Timothy, for your wonderful review. I'm glad to hear that Shelia made you feel at ease with her caring and compassionate nature. We appreciate your business and are here for any future needs or questions. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Matt Barber

Matt Barber

August 23, 2024

5  out of  5
rating by Matt Barber
"Alex and the team have always been responsive and answered all our questions. Privileged to work specifically with Hollen, who is a respectful, committed, hard-working, and knowledgeable agent. He’s been a blessing and trustworthy friend for our family! Thankful for this State Farm team and their care."
We responded:
"Thank you for the great rating, Matt!"
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Shelly Michalk

August 22, 2024

5  out of  5
rating by Shelly Michalk
"Sheila was so informative!! You guys are always so nice and extremely helpful! You rock!!"
We responded:
"Shelly, thank you for your kind words! I'm glad Sheila was able to provide you with the information you needed. Our team always strives to be helpful and friendly. We appreciate your support and look forward to assisting you in the future. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Justin Davis

August 22, 2024

5  out of  5
rating by Justin Davis
"Drew was fantastic! I needed a document quickly and she had it in my inbox before I could even open my email. Top notch customer service."
We responded:
"Justin, thank you for your review. I'm glad Drew could assist you promptly. We appreciate your feedback and are here for any future needs. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Cat

Cat

August 19, 2024

2  out of  5
rating by Cat
"They have increased my premium twice in the last year! I have their stupid thing in my window that records everything I do driving and see that I'm a good driver yet they still keep raising their rates! I'm ready to go somewhere else."
We responded:
"Cat, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Kathleen Gonzalez

Kathleen Gonzalez

August 16, 2024

5  out of  5
rating by Kathleen Gonzalez
"I am so grateful for this amazing team that supported me during a challenging time. When a tornado completely wrecked my vehicle, I felt lost about the repairs and the cost. State farm really helped is my worries reassuring me that they would do anything possible to assist. Thank you for your kindness and understanding during this stressful situation."
We responded:
"Hey Kathleen, I'm really glad our team could support you during such a challenging time. It's great to know we could help ease your worries and assist with the repairs and costs after the tornado. Your kind words mean a lot to us. If you need anything else, we're here for you. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
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Jack Vaughan

August 13, 2024

5  out of  5
rating by Jack Vaughan
"Had a great experience working with Hollen! Friendly and easy to communicate with."
We responded:
"Hey Jack, Thanks a lot for the awesome review! I'm glad you had a great experience with Hollen. Friendly and easy communication is what we aim for! If you need anything else, feel free to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of - “‪lena‬”

- “‪lena‬”

August 2, 2024

5  out of  5
rating by - “‪lena‬”
"insurance is such a headache to deal with but Eleanor made everything so easy and understandable! So happy to have her help me!"
We responded:
"Hey Lena! Insurance can definitely be a hassle, but I'm so glad Eleanor made it easy and understandable for you! We're happy to have her on our team and even happier to have been able to help you! If you need anything else, don't hesitate to reach out! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Regan Daniel

Regan Daniel

August 1, 2024

5  out of  5
rating by Regan Daniel
"Hollen got me set up with car insurance and it was such a smooth process! Very prompt in his response, kind, and helpful!"
We responded:
"Hey Regan, thanks a bunch for the awesome review! I'm so glad Hollen made the process of setting up your auto insurance smooth and easy. We appreciate your kind words and are always here to help with any future needs! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of John Selph

John Selph

August 1, 2024

5  out of  5
rating by John Selph
"These folks are professional and courteous. Saved me alot of money. I highly recommend them."
We responded:
"We love seeing reviews like this, John! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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savannah spencer

July 30, 2024

5  out of  5
rating by savannah spencer
"I worked with Grace at Alex Baldwin State Farm, she was extremely helpful and diligent in answering my questions! She is so awesome!!"
We responded:
"Savannah, thank you for the review! Your satisfaction is our top priority, and we're grateful for your positive feedback."
Profile photo of Grace Holt

Grace Holt

July 30, 2024

5  out of  5
rating by Grace Holt
"Savannah is so helpful over the phone! She took care of me and everything I needed! Amazing customer service!"
We responded:
"Grace, we're thrilled to hear you found our team helpful and caring! Ensuring the best for our customers is our top priority, and we're grateful for your positive feedback. If you ever need assistance in the future, please don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Sarah Sorensen

Sarah Sorensen

July 30, 2024

5  out of  5
rating by Sarah Sorensen
"Kathryn was extremely helpful, nice, and quick in adding a personal article policy for me. I have been very satisfied with the coverage and customer service I have received!"
We responded:
"Hey Sarah, Thanks a bunch for your awesome review! I'm so glad Kathryn could assist you quickly and efficiently with your personal article policy. It's great to know you're satisfied with our coverage and customer service. If you ever need anything else, we're here to help! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of M. Seitov

M. Seitov

July 29, 2024

5  out of  5
rating by M. Seitov
"I had the pleasure of working with Drew to review my car insurance plan! She was knowledgeable, friendly, and was able to find a plan that saved me money. She was patient and made sure I understood every aspect of the plan before finalizing the details. I would highly recommend Drew to anyone looking for car insurance. She is a true professional and a pleasure to work with. Thanks again, Drew!"
We responded:
"Hi! Thanks so much for your awesome review! I'm really glad Drew could help you review your car insurance plan and save you some money! It's great to know she made sure you understood everything and was patient throughout the process. I'll definitely pass on your kind words to Drew. If you need anything else, feel free to reach out! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Tom Winkler

Tom Winkler

July 29, 2024

5  out of  5
rating by Tom Winkler
"Hello, I spoke with Drew Howerton and I had some questions regarding a current policy I have with State Farm and some questions on renter's insurance and she was great. Very helpful and knowledgeable. I appreciated her professionalism. Tom Winkler"
We responded:
"Hi Tom, Thanks for the awesome review! I'm glad Drew was able to help you with your policy questions and renter's insurance. We appreciate your kind words about her professionalism and knowledge. If you have any more questions or need further assistance, feel free to reach out anytime! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Kevin Thuro Jr.

Kevin Thuro Jr.

July 29, 2024

5  out of  5
rating by Kevin Thuro Jr.
"Working with Drew was such a pleasure! She was extremely attentive and found answers to all of our questions in a timely and complete manner. I cannot compliment her and the staff enough - insurance is never fun, but Drew made it as enjoyable and easy as possible. Highly recommend!"
We responded:
"Hey Kevin! Thanks a ton for your awesome review! I'm so glad to hear that Drew made your experience enjoyable and easy. Our team always strives to be attentive and helpful. If you ever have more questions or need assistance in the future, we're here for you! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of Sidney Eagle

Sidney Eagle

July 29, 2024

5  out of  5
rating by Sidney Eagle
"Drew has outstanding customer service. She was friendly, knowledgeable, and worked in a timely manor. I could not recommend her more!"
We responded:
"Hey Sidney, Thanks a bunch for your awesome review! I'm so glad Drew could provide you with such friendly and knowledgeable service in a timely manner. We appreciate your recommendation and are here for any future needs you might have! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Profile photo of JENNY NGUYEN

JENNY NGUYEN

July 25, 2024

5  out of  5
rating by JENNY NGUYEN
"I have been a client with Alex Baldwin for almost 10 years now. They have a great team of agents, friendly and knowledgeable in all areas. My #1 go to Agent is Sheila Roberts. I cannot speak highly enough about Sheila. She always went above and beyond to make sure I get what I needed. And I highly recommend this agency to anyone. Much appreciated!"
We responded:
"Hey Jenny! Thanks a ton for your amazing review and for being with us for almost 10 years! We're so happy to hear that Sheila has been your go-to agent and that she's always gone above and beyond for you. Your recommendation means a lot to us. If you ever need anything, don't hesitate to reach out! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"