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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sonja Dixon

November 22, 2023

5  out of  5 rating by Sonja Dixon
"Some of the best customer service reps I've ever come across very professional friendly polite and extremely helpful thank you so much to the office of Alex Baldwin & staff y'all are awesome!!!"
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Jonathan Morris

November 21, 2023

5  out of  5 rating by Jonathan Morris
"Insurance for new vehicle set up a short time after I called, and got to review existing insurance to make sure everything is up to date! Thanks, Hollen!"
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November 20, 2023

5  out of  5 rating by H C
"Very responsive, always available to answer questions, and a real person answers the phone every time I call!"
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Jillian Barlow-Jorge

November 14, 2023

5  out of  5 rating by Jillian Barlow-Jorge
"Had the greatest experience with Eleanor! The absolute best service!"
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Kt Treat

November 13, 2023

5  out of  5 rating by Kt Treat
"Everyone here is so nice and helpful! Would recommend to anyone."
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Kelsey Anderson

November 9, 2023

5  out of  5 rating by Kelsey Anderson
"Ariel is absolutely wonderful to work with! I called to add a new vehicle to my insurance and was pleasantly surprised by the excellent service I received. Ariel was very freindly and informative. Highly recommend speaking with Ariel!"
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Tiffany Davis

November 9, 2023

5  out of  5 rating by Tiffany Davis
"Eleonor is awesome yall come see her super sweet"
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Zach Melcher

October 30, 2023

5  out of  5 rating by Zach Melcher
"Excellent service from Ariel"
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L. G.

October 25, 2023

5  out of  5 rating by L. G.
"Hollen Spencer is so nice and helpful! I had a few complex questions about my insurance and he was able to effectively, professionally and promptly answer all of my questions!!! I have been with State Farm for years and I love this insurance company! I always feel safe and secure driving my car, knowing I’m covered! Thank you so much for being so wonderful!"
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Jennie Matlock

October 24, 2023

5  out of  5 rating by Jennie Matlock
"Everyone is always friendly and willing to answer questions."
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Will Hartle

October 19, 2023

5  out of  5 rating by Will Hartle
"Great customer service, would highly recommend"
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Casey Stamps

October 11, 2023

5  out of  5 rating by Casey Stamps
"I needed a few changes made to my account so I called and was helped by Ms. Shelia Roberts. She was very personable and got everything fixed up for me super quickly! If you need help ask for Shelia!"
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Anna Schmidt

October 10, 2023

5  out of  5 rating by Anna Schmidt
"BEST INSURANCE EVER!!!!! Great facility and super helpful employees!"
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Niles Thomas

September 23, 2023

5  out of  5 rating by Niles Thomas
"Cannon was very helpful. He properly and swiftly answered all my questions. Have had this insurance company for years now. Good people. Highly recommended."
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Emma June Read

September 20, 2023

1  out of  5 rating by Emma June Read
"I have used State Farm for awhile now - recently they reached out to me about adding a renter’s policy. After doing that, I get a notification months later that I wasn’t being billed for it and they needed $30 immediatly to start it. After paying that, I get a letter stating my policy is being canceled due to incomplete application, along with another bill stating that I owe another twenty some odd dollars. I tried to reach out to the agent that was helping me with no response. I will be canceling my remaining policy and finding a new company."
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patricia savage

September 18, 2023

5  out of  5 rating by patricia savage
"It was a very nice experience. The receptionist was welcoming..offered coffee or water. Kyle our agent, was so nice and informative."
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Paige Peterson

September 14, 2023

5  out of  5 rating by Paige Peterson
"The team at Alex Baldwin is the best! They are always so nice and helpful."
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Ashley Chandler

September 13, 2023

5  out of  5 rating by Ashley Chandler
"Ariel was great and super to work with when making changes to our policy. 5 Stars!"
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Dustin Vandiver

September 6, 2023

5  out of  5 rating by Dustin Vandiver
"Ariel was amazing. She dealt with my anxiety with friendliness, understanding and patience. She listened to the things I had to say even when they didn’t have anything to do with my insurance specifically. More customer service should be as wonderful as hers was."
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Joshua Lanier

August 17, 2023

5  out of  5 rating by Joshua Lanier
"Ariel was a fantastic help walking me through my policy and helping me get payment setup! Definitely recommend using these guys to help make car insurance easy!"
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alan robinson

August 1, 2023

5  out of  5 rating by alan robinson
"Great customer service. Really the best home town people. Kaylen is super sweet and they always save me money"
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Trase Adamson

July 26, 2023

5  out of  5 rating by Trase Adamson
"Tallin was very helpful today when I called in to ask questions."
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Otis Turner

July 26, 2023

5  out of  5 rating by Otis Turner
"Love them they really take care of you. They make you feel like they are happy to help. What really matters they are same when you have a claim that's kinda rare these days. Otis Turner have been with State Farm 20 years +"
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Amity Rowe

July 26, 2023

5  out of  5 rating by Amity Rowe
"Lovely people!! Every-time I call they always get me answer and help me with an amazing attitude!!"
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Cinnamon Hart

July 24, 2023

5  out of  5 rating by Cinnamon Hart
"They are Great, no fuss just helpful and straightforward! Love yall at State Farm!! Highly recommend!!!"