State Farm® Insurance Agent Alex Baldwin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luci Shepherd
November 15, 2024
5
out of
5
rating by Luci Shepherd
"I was very pleased with the help I received from Ariel. My personal and professional credit cards had been suspended because of fraud. She helped me move everything to ACH with ease and ease of mind. Excellent customer service and support!"
We responded:
"Luci, thank you for sharing your experience! I'm glad Ariel could assist you so smoothly, especially during such a stressful situation. We appreciate your kind words about our customer service and support. If you need any further assistance, feel free to reach out to our office anytime! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Mark Ramsey
November 14, 2024
5
out of
5
rating by Mark Ramsey
"My family has been covered by Alex Baldwin State Farm for over 10 years. They've been so great to us."
We responded:
"Mark, thank you for your kind words and for being with us for over a decade! We're so happy to have been able to support your family all these years. If you ever need anything, our office is always here to help. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Stuart Staggs
November 14, 2024
5
out of
5
rating by Stuart Staggs
"Solid engagement and service at all times"
We responded:
"Stuart, thank you for your wonderful feedback! I'm glad you found our engagement and service consistently solid. Your satisfaction is our priority, and we're grateful for your business. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Sarah Pennington
November 13, 2024
5
out of
5
rating by Sarah Pennington
"Great experience with Baldwin’s State Farm. Drew was especially helpful on the phone when I needed to update my vehicle information. She was very thorough and knowledgeable about my coverage. 10/10!"
We responded:
"Sarah, thank you for sharing your experience with our office! I'm glad Drew could assist you with updating your vehicle information. Her thoroughness and knowledge are truly valuable to our team. If you need any further assistance, we're always here to help. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Tamekia Eaton
November 13, 2024
5
out of
5
rating by Tamekia Eaton
"I recently added additional policy’s with the Alex Baldwin’s State Farm office the Team has been absolutely wonderful. I needed some additional assistance and had the pleasure of speaking with Kaelynn. She was amazing! Very courteous and attentive to my needs got me all taken care. I was very happy. Job well done! Thank you!"
We responded:
"Thank you, Tamekia, for your wonderful review! I'm glad to hear that our team, especially Kaelynn, provided you with courteous and attentive service while adding your additional policies. It's great to know you felt well taken care of. If you need any further assistance, we're always here to help! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Zachary Sinclair
November 13, 2024
5
out of
5
rating by Zachary Sinclair
"Caroline is great. Girl needs a raise!"
We responded:
"Caroline is indeed a fantastic part of our team, Zachary! I'm happy you had such a positive experience with her. Your feedback means a lot to us. If you need any further assistance, we're always here to help. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Hunter Norton
November 13, 2024
5
out of
5
rating by Hunter Norton
"Eleanor was great to work with when navigating the claims process after our home was damaged by a tornado. I would highly recommend her!"
We responded:
"Eleanor is indeed a valuable part of our team, and I'm glad she was able to assist you through the claims process after such a challenging event. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Michael Finnell
November 13, 2024
5
out of
5
rating by Michael Finnell
"Caroline is very personable agent and helped me through everything! I will never go to anyone else!"
We responded:
"Hi Michael, Caroline is indeed a wonderful part of our team, and I'm glad she was able to assist you so well! Your loyalty means a lot to us, and we're grateful for your trust. If you ever need anything in the future, our office is here to help. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Lisa Breivogel
November 8, 2024
5
out of
5
rating by Lisa Breivogel
"Faith is a customer service superstar! Made me feel valued and respected. She took time to make sure my Drive Safe device was working, answered my questions and treated me like a million dollars. Wow!"
We responded:
"Hi Lisa! Thanks a million for your awesome review! We're so happy to hear that Shelia made you feel valued and respected. It's great to know she took the time to review your coverage and answer all your questions. We're grateful to have her on our team. If you need anything else, don't hesitate to reach out! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Mason Coward
November 7, 2024
5
out of
5
rating by Mason Coward
"I had a great experience setting up my first car insurance plan over the phone with Drew at State Farm. She was incredibly helpful, answering all of my questions and making sure I understood my options. Drew was patient and thorough, walking me through the process step by step. I really appreciated her clear communication and expertise. Highly recommend reaching out to Drew for anyone looking to set up their insurance with great customer service!"
We responded:
"Mason, thank you for sharing your experience! I'm glad Drew was able to assist you so effectively with setting up your first car insurance plan. It's wonderful to know she provided clear communication and thorough explanations. We appreciate your recommendation and are always here to help with any future insurance needs. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Sales E-mail
November 7, 2024
5
out of
5
rating by Sales E-mail
"Talked with Hollen Spencer yesterday 10/10 super friendly, knowledgeable and helpful to get me on my way and moving forward with my life. Been with Alex Baldwin SF for years and nothing but positive experiences from the people that work at this location."
We responded:
"Thank you for your wonderful review! I'm glad to hear that Hollen was able to assist you so effectively. It's always satisfying to know our team is making a positive impact. We truly appreciate your loyalty over the years and are grateful for your continued trust in our office. If you ever need anything else, we're always here to help. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Charles Hegi
November 7, 2024
5
out of
5
rating by Charles Hegi
"I’ve gotten multiple quotes in the past and have had insurance through them for a few years now. Always a pleasant experience. This most recent quote I got over the phone for a truck I am considering purchasing. Cannon helped me over the phone and got me a quote within minutes, and gave me a few updates on my current policies as a courtesy. I have no plans to switch insurance providers anytime soon! Edit: i have bought another car, and was able to work with Ariel to get a quick quote for insurance and have some policy changes done over the phone. once again this agency is filled with wonderful people who are always happy to help!"
We responded:
"Charles, we are thrilled to hear about your positive experience with Cannon and our team at Alex Baldwin - State Farm Insurance Agent. Providing quick and efficient service while ensuring you have the coverage you need is our top priority. We appreciate your loyalty and look forward to continuing to serve you for years to come. Thank you for choosing us to protect what matters most to you! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Mom & Dad Johnson
November 6, 2024
5
out of
5
rating by Mom & Dad Johnson
"Sheila was great, very helpful"
We responded:
"Sheila is indeed a valuable part of our team, and I'm glad she was able to assist you effectively. Your positive feedback means a lot to us. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Paulinna Cruz
November 6, 2024
5
out of
5
rating by Paulinna Cruz
"Eleanor was incredible and helped me understand my coverage policy and lowered my bill!"
We responded:
"Paulinna, thank you for sharing your experience! I'm happy Eleanor was able to help you understand your coverage policy and reduce your bill. We appreciate your feedback and are here to assist with any insurance needs. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Evan Hill
November 5, 2024
5
out of
5
rating by Evan Hill
"We have been a customer for several years now and have nothing but great things to say. Shelia has helped with several claims and always handles the request quickly and efficiently. She is always quick to respond to emails or phone calls. Definitely recommend Alex and his team!"
We responded:
"Evan, Thank you for your wonderful review! I'm glad to hear that Shelia has been able to assist you efficiently with your claims and that her responsiveness has made a positive impact. We truly appreciate your recommendation and your continued trust in our team. If you ever need anything in the future, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Josiah Ruble
November 4, 2024
5
out of
5
rating by Josiah Ruble
"KaeLynn was extremely helpful and kind too! She helped me find ways to save money and was very understanding about my preferences. She deserves a raise!"
We responded:
"Josiah, I'm glad to hear that KaeLynn was able to assist you so effectively! Her dedication to understanding your preferences and helping you save money is truly commendable. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Melissa Talau
November 1, 2024
5
out of
5
rating by Melissa Talau
"My family and I have been customers of Alex Baldwin State Farm for many years. We have our home, vehicles and a travel trailer covered with him. Recently I was in a devastating home fire while staying with a dear friend. I lost my vehicle that was parked near the garage and all my personal items brought to stay for a week. It has taken me longer to complete my claim than most due to current health related reasons. Also my good laptop burned in that fire so I had to pull out my outdated laptop to do the process of a claim. It hasn't been easy to say the least. * Today I want to sing the praises of State Farm agent Kaelynn K (Farmington office). She has worked with me patiently for a few weeks now. Through every hair pulling, tear dropping frustration I'm experiencing. She is kind, professional and full of options. She returns calls promptly for all my questions. She is exactly what a Patron would pray to encounter in such a devastating circumstance. To say "Thank you" just feels inadequate. But I Thank her from the whole of my heart! Alex Baldwin if you read this, she is exactly the kind of professional one wants to keep on their team! She and others on your staff are the difference between staying or leaving a company. I hold customer service to a high regard, and I reciprocate a high standard in my field."
We responded:
"Melissa, we are always here to help in anyway that we can! Thank you so much for the great feedback and review!"
Kevin Dick
October 30, 2024
5
out of
5
rating by Kevin Dick
"Rylan was extremely helpful in resolving a billing issue I had with my account. She was very nice, and quick in figuring out what went wrong and what we had to do to get it right!"
We responded:
"Kevin, I'm glad to hear that Rylan was able to assist you with your billing issue efficiently. Her ability to quickly identify and resolve problems is something we truly value. We appreciate your positive feedback and are always here to help with any future needs! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Phil Lejman
October 29, 2024
5
out of
5
rating by Phil Lejman
"Called Alec Baldwin because I needed a homeowners policy and Drew answered. She understood my insurance needs and easily wrote up a policy to my complete satisfaction."
We responded:
"Phil, thank you for your fantastic review! I'm glad Drew was able to assist you with your homeowners policy and meet your insurance needs so effectively. We appreciate your trust in our office and are always here to help with any future needs or questions. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Leander Shepard
October 28, 2024
5
out of
5
rating by Leander Shepard
"The person I talk to was very helpful and very efficient. I was totally satisfied with my experience."
We responded:
"Leander, thank you for your wonderful review! I'm glad you found our team helpful and efficient. Your satisfaction is our priority, and it's great to know we met your expectations. If you need any further assistance, we're here for you. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Cheyenne Smock
October 28, 2024
5
out of
5
rating by Cheyenne Smock
"Kathryn Tucker was AMAZING! Incredibly quick to help me up my coverages for work purposes. She was informative and went out of her way to make sure I had everything I needed!"
We responded:
"Thank you, Cheyenne, for your wonderful review! I'm glad Kathryn could assist you so efficiently and provide the information you needed. We appreciate her dedication and are grateful to have her on our team. If you need any further assistance, don't hesitate to reach out! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
hal carey
October 24, 2024
5
out of
5
rating by hal carey
"As my usual agent was with a customer, Katherine Tucker picked up my call and asked if she could help. She did a terrific job of ending coverage on one vehicle and added a new vehicle to the policy. She explained the cost differential, confirmed my current payment plans and emailed the proof of insurance card to me. She was cordial, clear and professional in the manner in which she handled this transaction. A great job on her part and greatly appreciated. Thx"
We responded:
"Hal, thank you so much for your kind review! I'm glad Katherine was able to assist you effectively with your auto coverage changes. It's wonderful to know she provided clear explanations and handled everything professionally. We appreciate your feedback and are always here to help with any future needs. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Pam Zoellner
October 24, 2024
5
out of
5
rating by Pam Zoellner
"Service was great and fast ! She was very good in getting my ins card sent over in a matter of minutes!"
We responded:
"Pam, thank you for your wonderful feedback! I'm happy to know that you received your insurance card so quickly. Our team strives to provide efficient and effective service, and it's great to see that reflected in your experience. If you need any further assistance, don't hesitate to reach out. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Luisa Maraboli
October 23, 2024
5
out of
5
rating by Luisa Maraboli
"We’ve been with State Farm for years, covering our car, life, and house insurance. Their customer service at this location is exceptional—always friendly, knowledgeable, and ready to help. Highly recommend!"
We responded:
"Luisa, thank you so much for your kind words and for being a loyal customer over the years! We're happy to know that our team has consistently provided you with friendly and knowledgeable service. Your recommendation means a lot to us. If you ever need any further assistance with your auto, life, or homeowners insurance, we're here to help! - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"
Valerie “Jewellz” Manasco
October 18, 2024
5
out of
5
rating by Valerie “Jewellz” Manasco
"I’m so Thankful for Kaelynn an all State Farm’s help anytime I need it! You all are a Wonderful team!"
We responded:
"Thank you, Valerie! We're happy that Ariel and our team could assist you and help you find the best insurance rates and savings. Your appreciation means a lot to us. If you need anything else, we're here to help. - Alex Baldwin - State Farm Insurance Agent, Fayetteville, AR"